Information for Customers

No deliveries from 18 December 2018 to 3 January 2019

In line with our motto "Comfort Solutions", we look forward to continuing to offer you a highly convenient service in 2019 along with high quality products.
By the beginning of next year, therefore, we plan to upgrade our ERP (enterprise resource planning) system to the latest version. This will enable us to process your orders more quickly, easily and efficiently.

What you need to know:

Due to the technical complexity of the upgrade process, we will only be able to offer a limited service at the end of 2018/beginning of 2019. The service available during this period will be as follows:

Deliveries:

  • Deliveries from Singen depot: till 17 December 2018; from 3 January 2019
  • Deliveries direct from Velesin factory: till 17 December 2018; from 7 January 2019.

Orders:

  • till 21 December; from 3 January 2019

More Information:

 

 


Information for Suppliers

No receipt of ordered goods between 18 December 2018 and 6 January 2019 / change of order, delivery and invoicing address

In line with our motto "Comfort Solutions", we look forward to continuing our efforts in 2019 to make our working relationship with you as convenient and straightforward as possible.
By the beginning of next year, therefore, we plan to upgrade our ERP (enterprise resource planning) system to the latest version. This will enable us to process orders more quickly, easily and efficiently.

What you need to know:

Due to the technical complexity of the upgrade process, we will only be able to offer a limited service at the end of 2018/beginning of 2019. The service available during this period will be as follows:

  • Deliveries can be received in 2018 up to and including 17 December 2018 and again from 7 January 2019 (any deliveries to Taconova Production s.r.o. between 18 December and 6 January inclusive will unfortunately have to be returned to you)

More Information: