The German Data Protection Act (BDSG) and German Telemedia Act (TMG) serve as the legal data protection framework.
Collection of general information
We, or the webspace provider, automatically collect information every time this website is accessed. This information, also called server log files, is general in nature and cannot be traced back to you.
This information includes: website name, file, date, data volume, web browser and web browser version, operating system, your internet provider’s domain name, the referrer URL (the page from which you accessed our website) and the IP address.
Without this information, it would not be technically possible to deliver and display some of the website content. In this respect, it is absolutely essential that we collect the data. We also use this anonymised information for statistical purposes. This helps us optimise the website and technology. We also reserve the right to subsequently review the log files where there is reason to suspect that our website is being used unlawfully.
Handling of personal data
Definition: Personal data are all information which can be used to clearly identify an individual. In other words, these are data which can be traced back to an individual.
Personal data include first names and surnames, telephone numbers and email addresses. Hobbies, memberships, preferences and websites accessed are also considered personal data.
The provider only collects, uses and possibly shares these data if this is expressly permitted by law or where the user consents to the collection, processing, use and sharing of these data.
Registration on our website
Personal data are collected when you register on our website to avail of personalised services. These include your name, address, telephone number and email address as contact and communication data.
Provision of chargeable services
We request additional information in order to provide chargeable services. This includes payment details, for example.
We use encryption methods (such as SSL) via HTTPS, which reflect the current state of the art, to safeguard your data during transmission.
If you subscribe to our newsletter, we only use the data provided by you solely for this purpose or to inform you about circumstances relating to this service or registration. These data are not shared with third parties.
A valid email address is needed to receive the newsletter. The IP address from which you subscribe to the newsletter and the date on which you order the newsletter are also stored. These data serve as proof of misuse if another person’s email address is used to subscribe to the newsletter. In compliance with the law, we also use the double opt-in process to ensure that bogus email addresses are not added to our mailing list by third parties. As part of this process, the ordering of the newsletter, dispatch of the confirmation email and receipt of the confirmation of subscription are logged.
You have the right to withdraw your consent to the storage of the data, your email address and their use for the dispatch of the newsletter at any time. You will find an unsubscribe link in every newsletter and on the website. You can also use the contact details given in this document to inform us of your request to withdraw your consent.
If you contact us via online form or email, we store the information you provide in order to respond to your request and ask any follow-up questions.
Integration of third party services and content
Our website occasionally contains content and services from other providers. These include maps provided by Google Maps, YouTube videos, and graphics and images from other websites. The IP address must be transmitted so that these data can be retrieved and displayed in the user’s browser. Therefore, the providers (hereinafter referred to as “third party providers”) use the IP address of the respective user.
Although we try to only use third party providers that only require the IP address to deliver content, we have no influence over whether IP addresses are stored. In this case, the process is used for statistical purposes, amongst other things. If we know that the IP address is going to be stored, we inform our users of this.
Cookies have two main purposes. They help us make it easier for you to navigate our website and enable the website to be displayed correctly. They are not used to spread viruses or open applications.
Users may also browse our website without accepting cookies. To do so, the relevant browser settings must be changed. Please use your browser’s Help function to find out how to disable cookies. However, please note that doing so may adversely affect some features of this website and restrict ease of use. You can manage online advertising cookies via the sites www.aboutads.info/choices/ (USA) and www.youronlinechoices.com/uk/your-ad-choices/ (Europe).
Use of Google Analytics
On behalf of the operator of this website, Google uses this information to analyse your usage of the website, to compile reports on the website activities for us and to render further services to the website operator connected with the usage of the website and of the internet. The IP address transmitted by your browser in relation to Google Analytics is not merged with other Google data. You can prevent cookies being stored by adjusting your browser software appropriately. However, please note that you may not then have full use of all of the features of our website.
You can also prevent the data generated by the cookie and related to your usage of the website (incl. your IP address) being collected by Google and the processing of this data by Google by downloading and installing the browser plug-in available via the following link: Google Analytics Opt-out Browser Add-on.
This website uses the “Google AdWords” online advertising program and its conversion tracking feature. Google Adwords places a cookie on your computer if you access our website via a Google ad. These cookies expire after 30 days and do not serve to identify individuals. If a user visits certain pages on our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was forwarded to this page. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of AdWords customers.
The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who have clicked on their ad and have been redirected to a page with a conversion tracking tag. However, they do not receive any information which can be used to personally identify users.
In keeping with the principles of data avoidance and data minimisation, we only store personal data for as long as this is necessary or required by law (statutory retention period). If the purpose for which the information was collected no longer applies or the retention period expires, we block or erase the data.
Your rights to information, rectification, blocking, erasure and objection
On request, you have a right of access to the personal data stored by us and/or to demand the rectification, blocking or erasure of these data, without charge. Exceptions: the data must be stored to conduct business or the data are subject to statutory retention requirements.
In order to allow for a data lock at any time, the data must be kept in a lock file for control purposes. If there is no statutory archiving requirement, you may also request that the data be erased. Otherwise, we will block the data if this is what you wish.