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Heat Network Regulation Readiness & Compliance Services

Helping landlords, managing agents and RMCs prepare for Ofgem’s new heat network regulations

Are You Ready for Ofgem’s Heat Network Regulations?

From January 2026, Ofgem will begin regulating all communal and district heat networks under the Energy Act 2023 — with full registration and compliance required by January 2027. If you own, manage or operate a building with a communal heating system, you may be classed as a heat supplier and will need to meet new consumer protection, billing and transparency standards. Start your journey with Taconova’s Online Compliance Health Check – a simple self-assessment that shows where your network stands and highlights what actions may be needed. You’ll then have the option to book a 1-hour Consultation with one of our specialists and, if required, a detailed Regulation Readiness Review or on-site Health Check.

• Our experts help landlords, managing agents and RMCs:
• Identify who the legal heat supplier is
• Audit metering, billing and assets
• Review contracts and tariffs
• Prepare Ofgem-ready compliance packs

Take the first step towards full regulatory compliance today.

Start with a Online Compliance Health Check

Begin your journey to compliance by completing online Heat Network Compliance Health Check. This short self-assessment helps you understand where your network stands against Ofgem’s upcoming standards — from metering accuracy to billing transparency and tariff fairness. Once completed, our team will provide you with a summary of your compliance position and identify key areas that may need improvement. If you’d like a more detailed review, you can then book our in-depth Regulation Readiness Review and a 1-hour consultation with a heat network specialist. We’ll discuss your results, clarify who the legal heat supplier is, and outline your roadmap to achieve full Ofgem compliance before January 2027.

Our Services

1. Regulation Readiness Review

A detailed assessment of your current operations against Ofgem’s regulatory framework.

We help you:

• Identify your legal obligations as a heat supplier
• Review management and billing structures
• Check your compliance with the Heat Network (Metering & Billing) Regulations
• Highlight gaps in documentation, tariffs, and consumer communication

You’ll receive a written action plan and a clear path to registration and compliance.

2. Heat Network Regulation Health Check (Desktop or site visit)

A deeper, evidence-based assessment that goes beyond the free self-check.

We benchmark your heat network against Ofgem’s key conditions:

• Authorisation and registration readiness
• Metering accuracy and data integrity
• Billing transparency and complaint procedures
• Tariff fairness and cost allocation
• Consumer protection, vulnerability policy, and record keeping

Delivered as a desktop review or site inspection, with a full compliance report and prioritised recommendations.

3. Asset Review & Technical Health Check

Your heat network’s performance depends on the condition of your assets.

Our engineers assess the plant room, distribution network, and HIUs to ensure efficiency, reliability, and compliance.

Includes:

• Meter and HIU verification
• Maintenance record review
• Plant performance and efficiency analysis
• Fault risk and resilience assessment
• Practical recommendations for optimisation

4. Metering & Billing compliance audit

Our metering specialists check your end-to-end data and billing processes to ensure compliance with both current and upcoming Ofgem standards.

Covers:

• Meter communication and data validation
• Accuracy and estimated billing rate
• Billing format, transparency, and refund policy
• Tariff methodology and back-billing control
• Integration between metering and billing systems

We provide a clear compliance score and a structured improvement plan.

5. Heat supplier contract review

• We review your leases, management agreements and billing arrangements to determine:
• Who owns and operates the heating assets
• Who pays the gas supplier
• Who sets tariffs and issues heat bills
• Who holds the contractual relationship with residents

Our report confirms who the legal heat supplier is and outlines any contract adjustments required for clarity and compliance.

6. Access to Independent Heat Network Consultant

Through our partnership with independent consultants, Taconova can provide impartial, technical advice and performance validation, including:

• System design and efficiency assessments
• Plant and network optimisation
• Metering upgrades and data improvement plans
• Technical input for Ofgem compliance documentation

7. Heat Tariff Review

Ofgem’s “Fair Pricing” standard will require evidence-based tariff setting.

Our specialists will:

• Analyse your current tariffs and cost breakdowns
• Benchmark against similar schemes and national data
• Develop a transparent tariff methodology and annual review process
• Prepare communication templates for residents and regulators

You’ll receive a tariff statement ready for Ofgem audit and publication.

8. Ofgem Compliance pack preparation

Taconova can compile a full Authorisation & Compliance Evidence Pack including:

• Site and supplier details
• Tariff methodology and billing policy
• Metering and data summaries
• Vulnerability and complaints procedures
• Plant maintenance and security of supply documentation

This provides everything you need for smooth registration and audit readiness.

Why choose Taconova

• Online compliance health check to start your journey
• 1-hour consultation with a heat network specialist
• In-depth reviews by technical and billing experts
• End-to-end compliance support – from readiness review to Ofgem registration
• Independent and transparent – we work collaboratively with landlords, RMCs and managing agents
• Proven expertise in metering, billing and regulatory compliance

Next steps

1. Complete our Online Compliance Health Check
2. Book your 1-hour consultation with a Taconova expert
3. Schedule an in-depth Health Check or Site Survey
4. Receive a full compliance plan and support through to Ofgem registration

Contact us today 

Contact us today to arrange a demo or request a proposal. You can reach the Taconova team via phone or email, or simply fill out the contact form on the website and we’ll get back to you promptly